Reflecting on a gap years is often
a gush over what knowledge one has attained of the “real world” via overseas
expeditions. I have had my fair share of these. I travelled to South America
for two months, as well as a rowing trip in New Zealand. The most
impressionable lesson I would take from my debut to adulthood, however, came
from an unexpected encounter during my very first job as a sales
representative.
Fed by the line that if I signed
over a mere five people a day, I would earn one thousand dollars per week (not
true), I was first in line to door knock house after house all over Melbourne’s
outer suburbs. The residents of Rowville, Sydenham and Frankston, were graced
with the pleasure of my presence, cued in with a cheery knock and pre-rehearsed
“I’m here about power discounts, won’t take a minute”.
The job was terrible. The hours
were absurd, door knocking from 11am, and picked up by 9pm. It was only
commission based and I most certainly did not get five sales a day. My only
buyers were single men, mothers who took pity and very old people who thought I
was from the government. I knew that at some point, I needed to quit. Even
someone as lowly qualified as me could find better work, as what I was told by
many people answering the door. The unexpected encounter and “life lesson” came
when I knocked on the door of a man who answered stark naked. True to the
honour of the sales representative, and my frightening penchant for
confrontation, I spat out my sales pitch, “Your house is on our list for an
upgrade!” To add to the hilarity, he responded, “Yep ok I’ll buy it”.
I’ll buy it? No! I went on to fill
out his contract anyway. I was, only one year out of childhood, already
obsessed with profit. A sale is a sale, I reasoned. This man wants to buy his
electricity from us, and I want my money. What he chooses to wear, or not wear
is irrelevant. Dollar signs in my eyes had blinded rational thought. I acted
like answering the door naked to a stranger was perfectly normal. Under the
opportunism and faux-confidence I was terrified.
Why did he not realise that this
was a bizarre and wildly inappropriate situation? I was in denial about taking
my financial ambitions out of control, so I settled on moronic curiosity as
reason to continue the sale.
“So, what do you do?” Every sale
had to be verified to the proverbial call centre in the Philippines. While
calls to the crackly voice on the other end were usually a speedy affair, this
time they had put me on hold for ten minutes. This does not sound long until
you are stuck with a very old fat naked man at the doorstep and nothing between
you but a clipboard.
“I’m unemployed”. Really? I picked
UN diplomat.
“Yeah” He looked sheepish, and for
some reason, it seemed rude asking him to put clothes on. It was his house
after all. I was on his front step pushing this silly contract on him. He was
surely doing me a favour, buying from a sales representative.
“Do you want to come inside?” Oh
god.
“Ahhh no, I better not, it is
against company policy”.
He gives me an incredulous look. Excuse me? You have been naked, visible to the public eye from your front door for the last fifteen minutes, and I am apparently the one with the problem. The naked man situation was now no longer funny, it was unsafe. I should have seen this and either assertively demand he put some pants on, please sir, or walk away. But I didn’t. I wanted that forty dollars.
“I know. It’s ridiculous” I say. I was trying to be on the same thought wavelengths so as not to create an awkward tension and potentially lose the sale. My job was to be their best friend for five minutes, convince them to buy the electricity and never see them again. What difference did it make if they were naked?
He gives me an incredulous look. Excuse me? You have been naked, visible to the public eye from your front door for the last fifteen minutes, and I am apparently the one with the problem. The naked man situation was now no longer funny, it was unsafe. I should have seen this and either assertively demand he put some pants on, please sir, or walk away. But I didn’t. I wanted that forty dollars.
“I know. It’s ridiculous” I say. I was trying to be on the same thought wavelengths so as not to create an awkward tension and potentially lose the sale. My job was to be their best friend for five minutes, convince them to buy the electricity and never see them again. What difference did it make if they were naked?
My saviour from the Philippines
call centre confirmed the sale and I was off the hook. I made a beeline for no
place in particular and called a co-worker, who, door knocking away in a happy
place where people answered fully clothed, suggested that I “just have a ciggie”
and “chill out”. At the 9pm pick up I couldn’t wait for the dramatic reaction
that would surely amount from such gross employee mistreatment. Would there be
a law suit? A 60 Minutes documentary?
The possibilities were endless.
“But did you get the sale? Good.”
I quit the week after.
For the weeks and months that
followed I told this story to anyone who would listen, whether or not it fitted
into conversation. I thought it was a entertainment piece, an ode to the plight
of the sales representative. I stopped, however, when most were shocked and
even disappointed that I pushed the sale. Even though nothing technically
dangerous happened, I finally understood that money is not high on the priority
list when values, and more importantly, safety are at stake. Forty dollars
should not have been justification to converse with a nude stranger. This
lesson, while learnt in a disturbing way, has guided me through many orthodox
financial decisions, such as finding a new job and picking out degree majors. I
wish I could have learnt the insignificance of money without compromising basic
morals or common sense, but I suppose, in the spirit of the gap year, it was a
life lesson that could only be learnt in the real world.
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